Shipping Policy

At Acando Technologies, we are committed to delivering your orders as efficiently and quickly as possible. Below is our detailed Shipping Policy to ensure you have a smooth experience with us.

1. Free Shipping on All Products

We offer free shipping on all products available on our website, including Bitcoin miners, hardware, and accessories. We strive to make sure you get the best value with every purchase!

2. Shipping Method and Carrier

We ship all orders via FedEx, the trusted and reliable carrier for our products. You will receive a tracking link once your order is shipped, allowing you to follow your shipment’s progress based on updates from FedEx.

3. Order Processing Time

  • Processing Time: We process and ship orders within 1-2 business days after receiving your order.
  • Order Cutoff Time: All orders placed before 1 PM (EST) will be processed and shipped the same business day. Orders placed after 1 PM (EST) will be processed on the following business day.

4. Shipping Time

Once your order has been processed, shipping typically takes 5-7 business days to reach your delivery address, depending on your location within the United States

5. Tracking Information

After your order has shipped, you will receive a tracking link via email. This link allows you to monitor your shipment’s progress directly from the carrier’s tracking system.

6. Shipping Address

Please make sure your shipping address is accurate at the time of checkout. We cannot change the address once the order has been processed and shipped.

7. International Shipping

At this time, we only ship within the United States. We do not offer international shipping.

8. Shipping Fees

  • Free Shipping: We offer free shipping on all products within the United States
  • Expedited Shipping: If you need faster delivery, please contact us for expedited shipping options, which may incur additional charges.

9. Damaged or Lost Items

  • Damaged Items: If your item arrives damaged, please contact us immediately within 7 days of receipt, and we will help resolve the issue. We will cover the cost of return shipping for damaged products.
  • Lost Shipments: If your package is lost in transit, please notify us so we can assist with filing a claim and getting your order to you as quickly as possible.

Contact Us

If you have any questions or concerns about shipping or tracking your order, don’t hesitate to reach out to us:

  • Email: info@acandotechnologies.com
  • Phone: +1 (216) 208-7842

Thank you for choosing Acando Technologies for your mining hardware needs. We look forward to serving you!