At Acando Technologies, we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or use any of our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you visit our website or interact with us:

• Personal Identification Information: Name, email address, phone number, billing address, shipping address, payment details, and other information you provide when creating an account or placing an order.
• Payment Information: Credit card details, billing address, and payment methods for transactions.
• Usage Data: Information regarding how you interact with our website, such as IP addresses, browser types, device information, pages visited, and other data related to your website usage.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your browsing activities on our website, enhance your experience, and gather analytical data.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

• Processing Orders: To fulfill your orders, process payments, and provide customer service.
• Communication: To send you updates regarding your orders, promotional offers, and relevant information about our products and services.
• Improving Our Services: To personalize your experience, improve our website, and analyze trends and usage patterns.
• Marketing: To send you marketing communications, special offers, and promotions that may be of interest to you. You can opt-out of marketing communications at any time.
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processors, shipping companies, email service providers, and customer support tools. These third parties are only allowed to use your information as necessary to perform their services and are required to maintain the confidentiality of your data.
• Legal Requirements: We may disclose your information if required by law or to comply with legal processes, such as a court order or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files placed on your device to store and retrieve information about your preferences and browsing habits. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect your experience on our site.

6. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or other services. These websites have their own privacy policies, and we encourage you to review them before providing any personal information. We are not responsible for the content or practices of third-party sites.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. When your data is no longer required, we will take steps to securely delete or anonymize it.

8. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Correct any inaccuracies in your personal data.
• Deletion: Request the deletion of your personal data, subject to certain exceptions.
• Opt-out: Opt-out of marketing communications at any time by clicking the unsubscribe link in our emails.
• Data Portability: Request that your data be transferred to another service provider in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the information provided below.

9. Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe that we may have collected personal information from a child under the age of 13, please contact us immediately so we can take appropriate action.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top of the page will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: info@acandotechnologies.com
• Phone: +1 (216) 208-7842
• Mailing Address: 7616 Detour Ave, Cleveland, OH 44103, United States